Cellbase provides detailed invoices for all purchases.
Automatic invoice delivery: Within 24 hours of order placement, you'll receive an invoice via email to the address provided at checkout. The invoice includes:
- Complete itemised list of products
- Individual and total pricing
- VAT/tax breakdown (if applicable)
- Supplier information
- Cellbase order reference number
Multiple suppliers: If you ordered from multiple suppliers in one transaction, you'll receive separate invoices for each supplier's products, clearly labeled with supplier name.
Cellbase order confirmation: Alongside your supplier invoices, Cellbase issues its own order confirmation document covering your full order across all suppliers, for your records and procurement paperwork.
VAT invoices: All invoices are VAT invoices when applicable, showing VAT separately and including all required information for tax purposes.
Requesting duplicate invoices: If you need another copy, email sales@cellbase.com with your order number. We'll resend within one business day.
Proforma invoices: For purchase order processing before payment, request a proforma invoice through sales@cellbase.com. Provide your cart contents or product specifications.
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