If you supply cell lines or other biological materials requiring Material Transfer Agreements (MTAs), Cellbase facilitates the digital signing process automatically.
Setting up MTA requirements
MTA template: send your PDF or Word template to customer services during onboarding.
How the process works
Step 1: Order triggers MTA. When a buyer orders a product requiring an MTA, the system automatically initiates the MTA process before you receive the order for fulfillment.
Step 2: Documents sent. Both you and the buyer receive an email containing:
- Your MTA document
- Digital signing instructions
- Secure signing links for each party
Step 3: Buyer signs first. The buyer reviews and signs the MTA digitally. You receive notification when they've completed signing.
Step 4: Your signature. After buyer signature, you receive notification to sign. Review that the buyer's organization information is correct, then sign digitally through the secure link.
Step 5: Order proceeds. Once both signatures are complete, you receive the standard order notification in your dashboard with authorization to ship.
First order only
The MTA process only occurs on the first order between you and each buyer organization. Once an MTA is in place, subsequent orders from that buyer proceed immediately without additional MTA signing.
Timeline expectations
Most MTAs are signed within 1-3 business days.
Buyer questions
Buyers may contact you about MTA terms. Respond promptly to:
- Clarify permitted uses
- Address concerns about specific clauses
- Explain standard terms
- Discuss any flexibility in terms
Updating MTA templates
If you need to update your MTA terms, simply send a new version to customer services with a request to replace the existing version.
Custom MTAs
If a buyer requires a custom MTA or modifications to your standard terms, contact them to negotiate terms outside the automated process. Once agreed, upload the custom MTA to the specific order.
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