Cellbase processes supplier payments on a regular schedule after orders are completed.
Payment process
Step 1: Order completion. When buyer places order, payment is processed immediately through Cellbase. Funds are held in our system until the order is received.
Step 2: Shipping confirmation. When you mark an order as shipped and enter tracking information, the order moves to "pending payment" status.
Step 3: Payment processing. Payments are processed daily.
Payment methods
Bank transfer (standard): payments transferred directly to your bank account. Provide:
- Bank name and address
- Account number
- Sort code
- Account holder name
Stripe Connect (optional): connect your Stripe account for faster payments and automatic reconciliation with your payment systems.
Payment documentation
With each payment, you receive:
- Payment confirmation email
- Detailed breakdown of orders included
- Commission deducted per order
- Net payment amount
- VAT breakdown (if applicable)
Tracking payments
Your dashboard shows:
- Pending payments (shipped orders awaiting payment date)
- Payment history with full details
- Upcoming payment date and estimated amount
- Per-order payment status
